LEGAL · PRIVACY

Privacy Policy.

Effective: July 27, 2026 · Last updated: July 27, 2026

Bond Botanical ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit bondbotanical.com or purchase our products. By using our site or purchasing, you agree to the terms below.

1. Information We Collect

Information you provide

When you place an order, create an account, subscribe to our newsletter, contact us, or leave a review, we collect: name, email, shipping and billing addresses, phone number, payment details (processed securely by our payment provider), and account credentials.

Information collected automatically

We automatically collect IP address, browser type, operating system, device information, pages visited, referring website, and approximate location (city-level, derived from IP).

Cookies & tracking

We use cookies and similar technologies to keep your shopping cart working, remember preferences, analyze traffic (Google Analytics), and deliver relevant advertising (Meta Pixel, Google Ads). You can control cookies through your browser settings; disabling them may affect checkout and account features.

2. How We Use Your Information

We use your information to:

Process and fulfill orders, including shipping and confirmations.
Provide customer support and respond to inquiries.
Manage your account and enable secure login.
Send transactional emails (order status, receipts, refunds).
Send marketing emails only when you opt in — unsubscribe any time.
Improve our site, products, and services through analytics.
Prevent fraud and comply with tax, EPA, and consumer protection laws.

3. How We Share Information

We do not sell your personal information. We share only with trusted service providers who help us operate:

Payment processors (Stripe, PayPal, Square) for secure payments.
Shipping carriers (USPS, UPS, FedEx) to deliver your orders.
Email platforms (Mailchimp, Klaviyo) if you opted in.
Hosting and analytics providers (10Web, Google Analytics).

We may also disclose information if legally required (court order, subpoena) or in the event of a business transfer (merger, acquisition).

4. Data Retention

Order records: 7 years (tax and accounting compliance).
Account information: while active; deleted upon request or after 3 years of inactivity.
Marketing lists: until you unsubscribe.
Analytics data: 14–26 months (standard provider retention).

5. Your Rights & Choices

Depending on where you live, you may have the right to:

Access — request a copy of your data.
Correct — fix inaccurate information.
Delete — request deletion ("right to be forgotten").
Portability — receive your data in a portable format.
Object — to certain uses, including marketing.
Withdraw consent — at any time.

California residents (CCPA/CPRA)

You have the right to know what we collect, request deletion, opt out of "sale/sharing" (we do not sell), and be free from discrimination for exercising your rights.

European residents (GDPR)

Legal basis: performance of contract (orders), legitimate interests (analytics, fraud prevention), consent (marketing), and legal obligation (tax records). You may lodge a complaint with your local data protection authority.

To exercise your rights, email us at privacy@bondbotanical.com. We verify identity and respond within 30 days.

Bond Botanical